Problem Note 53400: "Data Step error while attempting to Convert COMMUNICATION_UDF records" occurs when you publish a migrated campaign
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A DATA step error similar to the following might occur when you publish SAS® Customer Intelligence campaigns that contain numeric list type user-defined fields (UDFs):
ERROR [CIAsyncExec-8] [11d1def534ea1be0:625db750:144767fb0b9:4fe5] [user-name]com.sas.analytics.crm.util.SystemCheck - Error publishing. com.sas.analytics.crm.error.client.ApplicationException: Macro[MATRNUDF]. Data Step error while attempting to Convert COMMUNICATION_UDF records SQLRC[&sqlrc].
In earlier SAS Customer Intelligence releases, the numeric values were held in character fields in the reporting common data model (CDM) user-defined field tables (_UDF). However, with SAS Customer Intelligence 6.1 and later, the numeric values are held in numeric fields.
When the campaign is published against the migrated CDM, the publish process attempts to insert the numeric value into the character field in the _UDF table. This fails and generates the error.
To resolve this issue, convert the type _UDF fields that are associated with the numeric list values from character to numeric.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 |
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Pro | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows Server 2012 Std | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Microsoft Windows XP Professional | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 6.1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| 64-bit Enabled Solaris | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| HP-UX IPF | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Linux for x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||
| Solaris for x64 | 6.1 | 6.3_M1 | 9.3 TS1M2 | 9.4 TS1M0 | ||